Shipping policy

Shipping Information

Standard delivery within Australia: Free 

Standard delivery to New Zealand: $10 AUD 

Please note that shipping times, particularly to New Zealand are longer than normal due to current COVID-19 outbreaks. Please refer to the Australia Post website for more information regarding standard postage times.

Our warehouse is located in Melbourne so please be patient with the current COVID-19 restrictions.

If your order is urgent we can offer an express shipping service. Please contact customer service hello@kedsau.com.au for more information.

Order Status and Tracking

Order Confirmation

When you place an order with Kedsustralia.com.au, you will receive an Order Confirmation email. If you don't receive this email please contact hello@kedsau.com.au.

Tracking Your Order

 

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number.

Canceling Orders

 

At Keds, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled. If you have questions about making a return once received please refer to our return policy or contact Customer Service at hello@kedsau.com.au and we'll get back to you as quickly as possible.

Size Chart